1 Information We Collect

We collect the following categories of personal information when you interact with our website or engage our services:

• →Identity & Contact Information: Full name, email address, phone number, and organisation name submitted via our contact form or newsletter subscription.
• →Project & Business Information: Details shared in the project brief field of our enquiry form, including service requirements, scope, and budget indicators.
• →Technical & Usage Data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and device identifiers — collected automatically via standard web server logs and analytics tools.
• →Communication Records: Emails, WhatsApp messages, and other correspondence sent to or received from us in connection with service enquiries or project delivery.

We do not collect sensitive personal data such as financial account details, Aadhaar numbers, biometric data, or health information through our website.

2 How We Use Your Information

We use information collected solely for legitimate business purposes, including:

• →Responding to service enquiries and delivering requested project quotations.
• →Sending our newsletter and company updates to subscribers who have explicitly opted in.
• →Managing and fulfilling contractual obligations for ongoing or completed projects.
• →Improving website performance, user experience, and content relevance.
• →Maintaining security, detecting fraud, and protecting our systems and clients.
• →Complying with applicable Indian laws, regulations, and court orders.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3 Data Sharing & Third-Party Processors

We work with the following trusted third-party service providers who process data strictly on our behalf and under data processing agreements:

• →Formspree (formspree.io): Processes contact form and newsletter subscription data. Data is transmitted via encrypted HTTPS connection and stored on Formspree's secure servers. Formspree's privacy policy applies to data held on their platform.
• →Analytics Providers: We may use anonymised, aggregated analytics tools to understand site traffic. No personally identifiable information is shared with analytics providers.
• →Government & Regulatory Authorities: We may disclose information where required by law, court order, or regulatory directive issued by competent Indian authorities, including under the Information Technology Act, 2000 and its amendments.

No project deliverables, client data, or survey/geospatial outputs are shared with any third party without explicit written authorisation from the concerned client.

4 Cookies & Tracking Technologies

Our website uses minimal, technically necessary browser mechanisms to function correctly. Specifically:

• →Session Functionality: No persistent tracking cookies are set by our website code.
• →Cloudflare Email Obfuscation: Our email addresses are protected by Cloudflare's anti-scraping technology, which may use a temporary script. This does not track personal behaviour.
• →Browser Local Storage: Not used by our website for any data storage.

If we introduce analytics or advertising cookies in the future, we will update this policy and obtain consent as required by applicable law.

5 Data Security

Alpha Geo Solution implements appropriate technical and organisational security measures to protect your personal data, including:

• →HTTPS/TLS encryption for all data transmitted between your browser and our website.
• →Access controls restricting internal access to personal data to authorised personnel only.
• →Regular review of data handling practices in line with our ISO 9001:2015 quality management framework.
• →Confidentiality obligations for all employees, contractors, and sub-processors who handle client data.

While we take all reasonable precautions, no method of internet transmission is 100% secure. In the event of a data breach that poses significant risk, we will notify affected parties and relevant authorities in accordance with applicable law.

6 Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected:

• →Enquiry & Contact Data: Retained for up to 3 years from the date of last interaction, to support follow-up, dispute resolution, and business continuity.
• →Newsletter Subscriber Data: Retained until you unsubscribe. Unsubscribe requests are honoured within 7 working days.
• →Project & Contract Data: Retained for a minimum of 7 years after project completion in accordance with Indian tax and commercial record-keeping requirements.
• →Server & Access Logs: Retained for up to 90 days for security and diagnostic purposes, then automatically deleted.

7 Your Rights

Subject to applicable law, you have the following rights regarding your personal information:

• →Right to Access: Request a copy of the personal data we hold about you.
• →Right to Correction: Request correction of inaccurate or incomplete information.
• →Right to Deletion: Request deletion of your data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
• →Right to Withdraw Consent: Unsubscribe from our newsletter or withdraw consent for marketing communications at any time.
• →Right to Object: Object to processing of your personal data for specific purposes.

To exercise any of these rights, please write to us at info@alphageosolution.com. We will respond within 30 days of receiving your request.

8 Intellectual Property & Confidentiality

All geospatial data, survey outputs, point clouds, BIM models, Digital Twin assets, GIS datasets, maps, and reports created by Alpha Geo Solution for a client remain the intellectual property of the respective client upon full payment, unless otherwise agreed in the project contract.

Alpha Geo Solution retains ownership of its methodologies, internal workflows, proprietary processing scripts, templates, and non-client-specific tools developed during service delivery.

All project data, client information, and technical details shared with us are treated as strictly confidential and are protected by non-disclosure obligations. Client data is never used for portfolio display, case studies, or marketing purposes without prior written consent from the client.

9 International Data Transfers

Alpha Geo Solution operates primarily in India and processes most data within India. When using third-party processors such as Formspree, data may be stored on servers located outside India. We ensure such transfers comply with applicable data protection laws and that adequate safeguards are in place.

For clients in the Gulf region (Qatar, UAE) and other international jurisdictions, we comply with applicable local privacy laws and any data residency requirements specified in the project contract.

10 Children's Privacy

Our website and services are intended solely for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete such information promptly.

11 Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable law. Material changes will be notified by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any update constitutes acceptance of the revised policy.

12 Contact & Grievance Officer

For any privacy-related concerns, data requests, or complaints, please contact our designated point of contact:

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any successor legislation. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.